Treasure Data:

At Treasure Data, we’re on a mission to radically simplify how companies use data and AI to create connected customer experiences. Our intelligent customer data platform (CDP) drives revenue growth and operational efficiency across the enterprise to deliver powerful business outcomes.

We are thrilled that Forrester has recognized Treasure Data as a Leader in The Forrester Wave™: Customer Data Platforms For B2C. It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities.

Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility.

Your Role:

As a Senior AI Product Designer, you will lead the design of complex, AI-powered product experiences across our platform.

You will operate at the intersection of AI, data, and human-centered design — translating intelligent capabilities into experiences that are intuitive, transparent, and trustworthy.

This role requires strength across two dimensions:

• Human-in-the-Loop capability — presence, judgment, and the ability to represent the product confidently in live customer and executive settings.

• AI-native fluency — using AI as a force multiplier in your workflow while designing responsible, explainable AI experiences.
  
  You will own high-impact initiatives from concept through launch, balancing craft excellence with systems thinking and cross-functional collaboration.

Scope of Impact

• Lead design for complex features or initiatives within CDP, Personalization, or AI Marketing Cloud.

• Shape interaction patterns for AI-driven workflows including prediction, automation, and personalization.

• Contribute meaningfully to the evolution of the Design System.

• Partner closely with Product and Engineering to align user needs, data insights, and technical feasibility.
  

Responsibilities:

Design & Craft

• Lead end-to-end design for high-impact initiatives from discovery through delivery.

• Translate complex AI capabilities into intuitive, human-centered workflows.

• Drive visual and interaction excellence with a high bar for refinement and clarity.

• Identify UX inconsistencies or system gaps and proactively propose improvements.

• Contribute to scalable patterns where appropriate, without losing sight of product context.

Human-in-the-Loop Impact

• Represent Product Design in customer meetings, internal All-Hands, or live demo environments when needed.

• Communicate product decisions clearly and confidently, including in unscripted discussions.
  Participate directly in customer conversations and research, demonstrating active listening and curiosity.
  Help translate AI functionality into compelling narratives tailored to different audiences.

• Show thoughtful risk-taking by proposing strong ideas backed by rationale and conviction.

AI-Native Operating Excellence

• Use AI tools daily to accelerate ideation, prototyping, documentation, and synthesis.

• Design structured prompts to explore ambiguity and iterate toward higher-quality outputs.

• Build repeatable workflows that improve your efficiency and quality of execution.

• Comfortably collaborate in version-controlled environments (Git-based documentation, specs, etc.).

• Independently explore product or behavioral data to inform design direction.

• Demonstrate understanding of AI model capabilities, limitations, and failure modes.

• Consider transparency, bias, and ethical tradeoffs when designing AI-powered features.

Cross-Functional Collaboration

• Partner closely with Product Management and Engineering to integrate AI capabilities into real user workflows.

• Align early on technical feasibility and system constraints.

• Participate in usability testing and research synthesis.

• Present work clearly to stakeholders, articulating tradeoffs and rationale.

Job Requirements:

Experience & Pprtfolio

• Bachelor’s degree in Design, HCI, or related field.

• 5–7+ years of product design experience, ideally within data-rich or AI-powered products.

• Portfolio demonstrating ownership of complex initiatives and strong visual craft.

• Experience designing workflows that balance automation and user control.

Craft & Systems Thinking

• Mastery of hierarchy, typography, layout, and interaction clarity.

• Ability to design structure into complexity.

• Detail-oriented with strong executional rigor.

• Emerging systems thinking — understanding how features connect across the product.

AI-Native Fluency

• Demonstrated daily use of AI tools (e.g., ChatGPT, Claude, Copilot, AI plugins) as part of your workflow.

• Ability to critically evaluate AI outputs — knowing when to trust, verify, or override.

• Experience building repeatable systems rather than solving problems once.

• Comfort operating in ambiguity as AI capabilities evolve.

• Conceptual literacy in how AI models function and where they break.

Data & Systems Thinking

• Ability to formulate analytical questions and pursue answers independently.

• Comfort working with data or collaborating directly with data teams to extract insights.

• Pattern recognition — spotting trends, anomalies, and opportunities others may miss.

Communication & Presence

• Clear, confident communicator across cross-functional teams.

• Comfortable presenting to stakeholders and participating in live environments.

Positive, high-agency mindset with adaptability in fast-moving environments.

Physical Requirements:

Working out of Mountain View, California office according to our “Global Hybrid Working Policy.”

Travel Requirements:

Requires peaks of 25% travel to visit clients

Perks and Benefits (US):

Our benefit package showcases our culture of care and empathy with

• Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP)

• Competitive compensation packages

• Company paid life insurance 3x salary

• Company paid short- and long-term disability coverage

• Retirement planning (401K) with 4% company match

• Restricted Stock Units (RSU)

• Flexible Time Off (FTO)

• Up to 26 weeks paid parental leave including a post-partum night nurse

• Comprehensive support and access to care for everyone, everywhere through Carrot - our global reproductive health and family-building benefit.

Our Dedication to You:

We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives.

Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it.

Agencies and Recruiters:

We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!