Treasure Data:

At Treasure Data, we’re on a mission to radically simplify how companies use data and AI to create connected customer experiences. Our intelligent customer data platform (CDP) drives revenue growth and operational efficiency across the enterprise to deliver powerful business outcomes.

We are thrilled that Forrester has recognized Treasure Data as a Leader in The Forrester Wave™: Customer Data Platforms For B2C. It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities.

Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility.

Your Role:
As an AI Product Designer, you will shape how people experience our AI-powered platform — designing intelligent systems that feel transparent, trustworthy, and beautifully crafted.

You will operate at the intersection of AI, big data, and human-centered design — defining how marketers collaborate with autonomous systems to solve complex challenges.

This role requires excellence across two dimensions:

• The human capabilities that AI cannot replace — presence, judgment, empathy, and the ability to connect with customers in real time.

• The AI-native skills that define modern operators — fluency in AI collaboration, data-informed decision-making, workflow automation, and systems thinking.
  

You are not just designing AI features. You are designing with AI, and representing those experiences live — internally and externally.

We are looking for someone who thrives in agility, embraces experimentation, and treats AI not as a feature, but as a foundational shift in how we build.

Scope of Work

Core focus areas may include:

• Design System
  Evolving components, patterns, and visual language to ensure consistency, clarity, and craft across the platform.

• Intelligent Customer Data Platform
  Designing workflows and interfaces that make complex data accessible, explainable, and actionable.

• AI Marketing Cloud
  Creating next-generation marketing tools powered by autonomous agents, predictions, and personalization.
  

Responsibilities:

Design & Craft

• Design end-to-end product experiences from concept through launch that are transparent, trustworthy, and human-centered.

• Drive visual excellence through comprehensive exploration, pushing our aesthetic forward with refinement and restraint.

• Create clear interaction patterns and visualizations for AI capabilities (prediction, personalization, automation) that instill user confidence.

• Contribute meaningfully to the evolution of our Design System and documentation.
  

Human-in-the-Loop Impact

• Represent Product Design in live settings including customer meetings, company All-Hands, trade shows, and keynote demo experiences.

• Communicate product vision clearly and respond confidently to unscripted questions.

• Participate directly in customer conversations, demonstrating curiosity, active listening, and presence.

• Contribute to live product demonstrations that translate AI capabilities into compelling, human narratives.

• Show thoughtful risk-taking — proposing bold ideas that challenge default patterns when conviction is strong.
  

AI-Native Operating Excellence

• Leverage AI tools daily for ideation, prototyping, synthesis, and workflow acceleration.

• Design structured prompts that decompose ambiguity, specify constraints, and iteratively refine outputs.

• Build reusable AI-powered workflows, templates, or automations that increase personal and team efficiency.

• Collaborate comfortably in version-controlled environments, contributing to documentation, specs, or configurations using Git-based workflows.

• Independently explore and interpret product or customer data to inform design decisions.

• Maintain a working understanding of AI model capabilities, limitations, and failure modes.

• Apply ethical reasoning when designing AI-powered features — balancing capability, transparency, and responsible automation.
  

Cross-Functional Collaboration

• Partner closely with Product Management and Engineering to integrate AI recommendations and automation into user workflows.

• Translate complex technical concepts into intuitive experiences for non-technical users.

• Participate in user research and usability testing, synthesizing insights into iterative improvements.
  

Job Requirements:

Experience & Portfolio

• Bachelor’s degree in Design, HCI, or related field.

• 3–5 years of product design experience.

• Portfolio demonstrating strong UX thinking and exceptional visual craft with high-fidelity execution.

• Evidence of designing complex systems or data-rich applications.
  

Visual & Interaction Craft

• Mastery of hierarchy through typography, whitespace, and color.

• Refinement and restraint — knowing when to emphasize and when to simplify.

• Strong attention to pixel-level detail and consistency.

• Ability to design clarity into complexity, especially within AI-driven interfaces.
  

AI-Native Fluency

• Demonstrated daily use of AI tools (e.g., ChatGPT, Claude, Copilot, AI plugins) as part of your workflow.

• Ability to critically evaluate AI outputs — knowing when to trust, verify, or override.
  Experience building repeatable systems rather than solving problems once.

• Comfort operating in ambiguity as AI capabilities evolve.

• Conceptual literacy in how AI models function and where they break.
  

Data & Systems Thinking

• Ability to formulate analytical questions and pursue answers independently.

• Comfort working with data or collaborating directly with data teams to extract insights.

• Pattern recognition — spotting trends, anomalies, and opportunities others may miss.
  

Collaboration & Communication

• Strong communication skills with the ability to present complex ideas clearly.

• Comfort presenting to cross-functional stakeholders and live audiences.

• Positive, constructive energy in collaborative environments.

• Startup mindset — adaptable, resilient, and energized by change.
  

Physical Requirements:

Working out of the Mountain View, California office according to our “Global Hybrid Working Policy.” 

Travel Requirements:

May require occasional travel for internal meetings and customer visits (up to 10-15%).

Perks and Benefits (US):

Our benefit package showcases our culture of care and empathy with

• Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP)

• Competitive compensation packages

• Company paid life insurance 3x salary

• Company paid short- and long-term disability coverage

• Retirement planning (401K) with 4% company match

• Restricted Stock Units (RSU)

• Flexible Time Off (FTO)

• Up to 26 weeks paid parental leave including a post-partum night nurse

• Comprehensive support and access to care for everyone, everywhere through Carrot - our global reproductive health and family-building benefit.

Our Dedication to You:

We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives.

Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it.

Agencies and Recruiters:

We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!